Privacy Policy

Last updated: 21st November 2025 

 Your privacy matters. 
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This page explains how we protect your personal information and honour your trust. 

INTRODUCTION​​​​​​​
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Mater Materia Medica ("we", "us", "our") is committed to safeguarding your privacy and ensuring that your personal information is handled with care, confidentiality and respect.

This Privacy Policy outlines how we collect, use and protect your information when you visit our website or engage with our services.


WHAT INFORMATION WE COLLECT
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Personal Information You Voluntarily Provide​​​​​​​ 

  • Name

  • Email address

  • Phone number (if provided)

  • Any details submitted through forms, bookings or program enrolment

Automatically Collected Information​​​​​​​ 

  •  IP address

  • Device + browser data

  • Pages visited

  • Cookies and analytics 

Payment Information​​​​​​​ 

 Processed securely by third-party providers.
We do not store your full card details. 
HOW WE USE YOUR INFORMATION
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We use your information to:​​​​​​​ 

  • Deliver free resources and lead magnets

  • Send supportive emails, updates and guidance

  • Provide Coaching, Conscious Hypnosis and Neuro Linguistic Programming sessions

  • Respond to enquiries

  • Improve our content, services and website

  • Send marketing emails (unsubscribe anytime)

We will never sell your information.
EMAIL COMMUNICATIONS
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By signing up, you agree to receive:​​​​​​​ 

  • Emotional healing tools & insights

  • Updates on offerings and sessions

  • Tips for wellbeing, calm, and transformation

You may unsubscribe at any time.
COOKIES & TRACKING
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We may use cookies, pixels and tracking tools to: 

  • Personalise your experience

  • Understand website behaviour

  • Improve marketing performance

  • Track conversions

You can disable cookies in your browser settings.
DATA STORAGE & PROTECTION
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Your data is stored securely using industry-standard platforms such as:​​​​​​​ 

  • Ontraport

  • Website hosting provider

  • Payment processors

We take appropriate steps to protect your data from loss, misuse or unauthorised access.
SHARING YOUR INFORMATION
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We only share your information with trusted third parties that support our services (e.g., payment gateways, email providers).

 ​​​​​​​These parties must keep your data confidential.​​​​​​​ 

We do not sell your data.​​​​​​​ 
YOUR RIGHTS
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You may request to:​​​​​​​ 

  • Access your personal data

  • Update or correct your data

  • Request deletion of your data

  • Withdraw consent for emails

  • Ask how your data is being used

To make a request, contact:
📧 enquiries@matermateriamedica.com
CHILDREN’S PRIVACY
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Our website and services are not intended for individuals under 18.
We do not knowingly collect information from minors.​​​​​​​ 

CHANGES TO THIS POLICY
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We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised date.​​​​​​​ 

CONTACT INFORMATION
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If you have any questions or concerns about this policy, please contact:
Mater Materia Medica 

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